Privacy Policy

Effective date: April 15, 2023

At Tidal Zone, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website and purchasing our underwater scooters, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

While using our website, we may ask you to provide certain personal information that can be used to contact or identify you. This may include, but is not limited to:

• Name
• Email address
• Postal address
• Phone number
• Payment information

In addition, we use Google Analytics and Google Ads to analyze website traffic and deliver targeted advertisements. These tools may collect anonymous information about your device, browsing behavior, and interactions with our website.

2. Use of Information

We use the collected information for various purposes, such as:

• To process your orders and provide our services.
• To communicate with you, including responding to your inquiries, sending confirmations, and providing updates.
• To analyze website traffic and user behavior for improving our website, products, and services.
• To deliver targeted advertising through Google Ads.
• To maintain records for legal, accounting, and administrative purposes.

3. GDPR Compliance

In accordance with the General Data Protection Regulation (GDPR), we have implemented measures to protect the personal information of European Union residents. If you are an EU resident, you have the following rights under the GDPR:

• The right to access your personal information.
• The right to rectify incorrect or incomplete information.
• The right to request the erasure of your personal information.
• The right to restrict the processing of your personal information.
• The right to data portability.
• The right to object to the processing of your personal information.

If you wish to exercise any of these rights, please contact us at support@tidal.zone. We may need to verify your identity before processing your request.

4. Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage can guarantee complete security, and we cannot guarantee the absolute security of your personal information.

5. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers to help us operate our business, such as payment processors or shipping companies. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies, such as Google Analytics and Google Ads, to collect and store information about your preferences and activity on our site. Cookies are small text files that a website stores on your device to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us at support@tidal.zone.

Thank you for choosing Tidal Zone!